Education Assistant

FLYNN CENTER FOR THE PERFORMING ARTS, LTD.

FULL-Time, Non-Exempt


The Flynn is committed to creating an inclusive workplace that promotes and values diversity. We strive to be diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective. Our goal is to build and maintain an organization where everyone can do their best work. We believe that people of color, people from working class backgrounds, women, and LGBTQ people must be centered in the work we do, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

ABOUT THE FLYNN

The Flynn Center for the Performing Arts is Northern New England’s premiere performing arts center. The Flynn offers a wide range of cultural and educational experiences and nurtures the creative development of performing artists. Our facilities include a 1,411-seat proscenium auditorium (Flynn Main Stage), a 180-seat black box cabaret space (Flynn Space), two education studios, a gallery with rotating exhibits of regional artists, and adjoining lobbies.

The Flynn hosts over 200 performances and over 50 camps and classes annually. Regularly scheduled performances include the Flynn season, which features world-class music, Broadway, theater, dance, and family performances on our Main Stage, with additional touring shows added throughout the year and weekday matinees presented through our Student Matinee Series, in addition to the Burlington Discover Jazz Festival. The Flynn also provides a performance venue for the Vermont Symphony Orchestra, the Vermont Youth Orchestra, Lyric Theatre, and other local arts organizations.


To apply, send a cover letter and resume to HResources@flynnvt.org


Basic Function

The Education Assistant is responsible for general operational and programmatic support of the Flynn’s education and engagement initiatives. This position’s main contributions will involve data management, order processing, event support, and ongoing communication with educators, students, teachers, and teaching artists.


Characteristic Duties & Responsibilities

  • Processes education orders in database including class and camp registrations, workshop bookings, student matinee series ticketing, and sales reporting 
  • Create, distribute, and track invoices, enter payments for department accounts receivable and process check requests  
  • Assist in upkeep of records for Teaching Artists faculty, consultants, and partners including hiring paperwork, contracts, payments and payroll, check reimbursements, key distribution, parking and ticketing passes 
  • Preparation, ordering, and inventory of supplies, and studio upkeep 
  • Serve as an event assistant coordinating event, final performance, and class trip logistics and day-of support including booking catering, facilities set-up, tracking registration or guest lists, participation certificates, and tickets 
  • Support department wide marketing efforts including website updates, email blasts, photo and video documentation, outreach, and giveaways 
  • Active communication and customer service support with Flynn patrons regarding booking, reschedules or cancellations, outstanding invoices, and general communication 
  • Other duties as necessary


Supervision Received

This position reports to the director of education.


Qualifications

  • Experience working in arts, education, or non-profit administration preferred
  • Strong CRE database and event management software experience, Event Management Systems and Tessitura or equivalents preferred; technical proficiency and experience in MS Office, ability to learn a wide variety of online software including WuFoo, Humanity, BitVice, and ModX 
  • Experience with special events planning and support
  • Customer service experience with a proven record of excellent interpersonal communication skills
  • Detail oriented with the ability to carry out multiple tasks simultaneously including short- and long-term planning  
  • Ability to work as a member of a team in a fast-paced environment, to exhibit transparency and positivity, and to give and receive constructive feedback


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This general outline illustrates the type of work that characterizes the Job Classification.  It is not an all-encompassing statement of the specific duties, responsibilities and qualifications of individual positions assigned to the classification.

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