Membership Frequently Asked Questions

What is the difference between individual and family membership?

The Flynn does not distinguish. A Flynn membership covers you as an individual or you, your spouse/partner, and any children who reside in your household.


What is the Flynn’s membership cycle?

There is no specific cycle. Flynn memberships are good for one year. They run from the day you make your gift to the last day of the same month next year. In other words, if you joined as a member on May 15, your membership will expire May 31 the following year.


When do I need to renew my membership?

Memberships are good for one year. Your deadline to renew each year will be the date that you originally started your membership. Renewal notices will be sent out through email and mail. Please let us know if you prefer not to receive mailed renewal letters.


How will I know exactly when my membership expires?

Visit your account online to see when your membership expires, and be on the lookout for renewal notices from the Flynn membership department.


Will the Flynn let me know when it is time to renew?

Yes, you will receive a renewal letter and email from the Flynn at least one month before your membership is due to expire.


If my spouse/partner and I separate, what will happen to our membership?

The Flynn will allow both partners the use of the membership until the membership expires, unless you instruct us otherwise.


When I become a member at the Contributor level or above, how soon will I be able to receive a discount on tickets?

You will be eligible to receive the discount immediately.


If I am at the Contributor level or above, what performance tickets will I receive a discount on?

You will receive a 10% discount on most Flynn presented Main Stage and Flynn Space performances. Please check specific performance information for more details.


If I am at the Contributor level or above and purchase tickets during the subscription period, how does my discount work?

You will receive a 15% discount on orders to 3 or more performances. Please refer to the season brochure for more information.


How do members receive performance information?

As a member you will receive The Marquee, our quarterly newsletter. And, if you wish, you can receive emails about upcoming events, performances, and activities. Specify your email preferences at your online account


Will my name be printed in the Flynn’s Season Guide?

Yes, your name will be listed under the appropriate membership level and written as you indicated. If you did not make a special request, then your name will be listed as commonly written (e.g. John and Mary Smith). We do not list company names for personal memberships. If you tell us you would like your gift to be anonymous, we will not print your name. The season guide is printed once a year at the beginning of the performance season, and we do our best to publish the most current member list possible.


When will I receive my member benefits?

Member benefits and tax letters are sent out weekly to the mailing address specified on the account. These should arrive in the mail 5-7 business days after you start your membership.


My benefits state I receive drink tickets and/or complimentary tickets. When and how do I obtain these?

Drink tickets and complimentary ticket request forms are sent out the month before our season begins (usually August) to the mailing address specified on the account. The ticket request form lists the eligible shows you can choose from for your complimentary tickets. Once we receive your request, we will send out the tickets within 5-7 business days. 


How do I become a sustaining member? When and how will I be charged?

You can become a sustaining member by calling our membership office, through our website, or on your membership renewal form. Sustaining members choose the amount they would like to be charged and how frequently, as well as their preferred payment method (credit card or EFT payments).

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